Privacy policy

Privacy Policy

Effective Date: November 11, 2026
Store Name: PureStorageStudio
Website: https://www.purestoragestudio.com
Business Name: V AND G WORKS LLC
Business Address: 4481 SW 164th Path, Miami, FL 33185, USA
Contact Person: SYLVIA DIANE BEAM
Email: [email protected]

At PureStorageStudio, we understand that privacy is an important part of a trustworthy online shopping experience. When you browse our store, purchase an automotive lumbar support cushion, select a car clothes hanger, or order a fabric seat cover, you may provide information that helps us process your purchase and communicate with you.

This Privacy Policy describes the types of information we may collect, how we use and share it, the steps we take to protect it, and the choices that may be available to you.

1. Scope of This Policy

This Privacy Policy applies to personal information collected through:

  • Our website at https://www.purestoragestudio.com.

  • Online shopping, checkout, and payment transactions.

  • Customer service enquiries and email correspondence.

  • Order fulfilment, delivery, and tracking activities.

  • Return, refund, and replacement requests.

  • Newsletter subscriptions and promotional communications, where offered.

  • Cookies, analytics tools, and other website technologies.

This policy applies to information collected directly from you and certain information collected automatically when you interact with our website.

2. Information We May Collect

The type of information we collect depends on how you use our store.

A. Personal and Contact Information

When you place an order, contact us, or subscribe to store communications, we may collect:

  • Full name.

  • Email address.

  • Telephone number, if provided.

  • Billing address.

  • Shipping address.

  • Delivery instructions.

  • Other details you voluntarily provide.

B. Order and Purchase Information

To administer your purchase, we may collect information about:

  • Products selected and purchased.

  • Product variations, colours, and quantities.

  • Order date and order number.

  • Purchase value and discounts.

  • Payment status and transaction references.

  • Shipping method and delivery status.

  • Return, refund, or replacement history.

C. Payment Information

Payments may be processed by third-party payment providers. Depending on the payment method, we may receive transaction confirmations, payment status, partial payment details, or transaction references.

We do not intend to store complete payment card numbers or security codes when those details are handled directly by an external payment processor.

D. Customer Service Communications

If you email us about product compatibility, a seat cover installation question, a damaged lumbar cushion, or a return request, we may retain the communication and related order information so that we can respond and maintain a record of the matter.

E. Technical and Usage Information

When you visit our website, certain technical information may be collected automatically, including:

  • Internet Protocol (IP) address.

  • Browser type and version.

  • Device type and operating system.

  • Pages viewed and navigation activity.

  • Referring website or search source.

  • Date and time of access.

  • General website interaction and performance information.

This information may help us maintain website security, understand visitor activity, and improve the shopping experience.

3. How We Use Personal Information

We may use the information we collect for the following purposes:

Order Processing and Fulfilment
To confirm purchases, process payments, prepare orders, arrange shipping, and provide delivery updates.

Customer Support
To answer questions about products, vehicle compatibility, installation, order status, returns, refunds, and replacements.

Business Administration
To maintain transaction records, manage inventory, review order history, and perform ordinary business operations.

Website Improvement
To understand how visitors navigate the store, identify technical issues, improve product pages, and make website functions easier to use.

Security and Fraud Prevention
To identify suspicious transactions, investigate potential misuse, protect customer accounts, and maintain the integrity of our website.

Marketing and Promotions
Where permitted and where required consent has been obtained, we may send product announcements, promotional messages, and store updates.

Legal Compliance
To comply with applicable laws, respond to lawful requests, maintain required records, and protect our legal rights.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to support website functions and understand how visitors use our store.

These technologies may be used to:

  • Keep items in your shopping cart.

  • Remember certain website preferences.

  • Support checkout and account functions.

  • Understand traffic patterns and page performance.

  • Measure the effectiveness of promotional campaigns, where applicable.

  • Help identify technical errors and improve website functionality.

You may be able to manage cookies through your browser settings. Blocking certain cookies may affect shopping cart, checkout, or other website features.

5. How We Share Information

We do not sell personal information as a routine part of our business operations.

We may share information with service providers when reasonably necessary to operate the store and fulfil customer requests. These providers may include:

  • Payment processors and financial service providers.

  • E-commerce platform and website hosting providers.

  • Warehousing and fulfilment partners.

  • Shipping carriers and delivery companies.

  • Customer support and email service providers.

  • Analytics, website security, and fraud prevention services.

For example, a delivery provider may need your name, shipping address, and contact details to deliver a seat cover or car accessory to the address you selected.

We may also disclose information where reasonably necessary to comply with law, respond to legal process, investigate suspected fraud, protect our rights, or complete a business transaction such as a merger or asset transfer.

6. Payment Security

Payment transactions may be handled by external payment providers that maintain their own security procedures and privacy policies.

When you submit payment information, you may be interacting with the payment provider's systems as part of the checkout process.

We encourage customers to review the privacy and security information supplied by their chosen payment provider.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy.

This may include retaining certain information to:

  • Complete an order or resolve a delivery issue.

  • Respond to a return or refund request.

  • Maintain accounting and transaction records.

  • Resolve disputes.

  • Detect fraud or misuse.

  • Meet legal or regulatory obligations.

When information is no longer reasonably required and no retention obligation applies, we will take reasonable steps to delete, destroy, or de-identify it.

8. Data Security

We use reasonable administrative, technical, and organisational measures designed to protect personal information from unauthorised access, disclosure, alteration, misuse, or loss.

These measures may include restricted access to business systems, account permissions, secure website connections, service-provider safeguards, and internal procedures.

However, no electronic storage system or internet transmission method can be guaranteed to be completely secure. Customers should avoid sending passwords, complete payment card details, or other highly sensitive information through ordinary email.

9. Third-Party Websites and Services

Our website may contain links to external websites or use services operated by third parties.

These external services may collect information under their own privacy policies. We do not control every aspect of their data practices, and we encourage customers to review the privacy information of any third-party service they choose to use.

A link to an external website does not necessarily mean that PureStorageStudio endorses its privacy practices or content.

10. Marketing Communications

If you subscribe to our marketing communications or otherwise provide the required permission, we may send emails about new products, store announcements, promotions, and automotive accessories.

You can unsubscribe at any time by using the unsubscribe link included in a marketing email or by contacting us at [email protected].

We will handle commercial email communications in accordance with applicable requirements, including the CAN-SPAM Act where relevant.

Order confirmations, payment notifications, shipping updates, and other service-related messages may still be sent when necessary to administer a purchase.

11. Children's Privacy

Our website is intended for general consumers and is not designed to knowingly collect personal information directly from children under the age of 13.

If you believe a child has submitted personal information to us, please contact us so that we can review the circumstances and take appropriate steps where required.

12. Your Privacy Choices and Requests

Depending on applicable law, you may be able to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also ask us to stop sending marketing emails or raise a concern about how information has been handled.

To make a request, email [email protected] and include enough information for us to identify the relevant records. We may ask for reasonable verification before responding.

Some information may need to be retained for legal, accounting, security, or transaction-related reasons.

13. Florida Data Security and Breach Notification

Where applicable, we will handle personal information in accordance with relevant Florida requirements, including the Florida Information Protection Act, section 501.171, Florida Statutes.

That law addresses reasonable data security measures and notification obligations in specified circumstances involving breaches of personal information.

If a security incident occurs, we will assess the facts and take steps required by applicable law.

14. Changes to This Privacy Policy

We may update this policy to reflect changes in our business practices, website functions, service providers, or legal requirements.

The revised policy will be published on this page with an updated effective date. We encourage customers to review it periodically.

15. Contact Us

For privacy questions, data requests, corrections, or concerns, please contact:

V AND G WORKS LLC – PureStorageStudio
Attention: SYLVIA DIANE BEAM
4481 SW 164th Path, Miami, FL 33185, USA
Email: [email protected]
Website: https://www.purestoragestudio.com