Contact information

Contact Information

Welcome to PureStorageStudio. We appreciate your visit and are pleased to assist with questions about our automotive accessories, online orders, shipping arrangements, and customer service policies.

Whether you are looking for additional support during long drives, a practical way to hang clothing inside your vehicle, or a fabric seat cover to help maintain your car's interior, we want you to have the information you need before and after making a purchase.

Business Information

Store Name: PureStorageStudio
Website: https://www.purestoragestudio.com
Legal Business Name: V AND G WORKS LLC
Business Address: 4481 SW 164th Path, Miami, FL 33185, USA
Return Address: 4481 SW 164th Path, Miami, FL 33185, USA
Contact Person: SYLVIA DIANE BEAM
Customer Service Email: [email protected]

Customer Support

For assistance, please contact us by email. We welcome questions and requests relating to:

  • Automotive lumbar support cushions and seating accessories.

  • Cushion dimensions, materials, and product features.

  • Car clothes hangers and headrest mounting arrangements.

  • Fabric seat covers, fit, and vehicle compatibility.

  • Product availability and order details.

  • Payment confirmations and checkout questions.

  • Shipping fees, tracking, and delivery updates.

  • Returns, exchanges, refunds, and replacement requests.

  • Damaged, defective, or incorrectly supplied products.

  • Privacy questions and general website enquiries.

How to Contact Us Efficiently

To help us identify your enquiry and provide a useful response, please include the relevant information below.

For Order Status Questions
Provide your full name, order number, and the email address used when placing your order.

For Product Compatibility Questions
Tell us the product name and, where relevant, your vehicle's make, model, year, and seat configuration. Please do not include unnecessary sensitive personal information.

For Product Installation Questions
Identify the product and explain which part of the installation process is unclear. If photographs are useful, make sure they do not show personal documents or sensitive information.

For Damaged or Incorrect Items
Provide your order number, a short explanation, and photographs showing the issue and any affected packaging or components.

For Return and Refund Requests
Use the subject line “Return or Refund Request – Order [Your Order Number]” and explain whether your request relates to a change of mind, product damage, a defect, or an incorrect delivery.

Customer Service Availability

Our website is available for online browsing and shopping at any time.

Customer enquiries are handled by email. We aim to respond within 1–2 business days, although response times may vary during weekends, public holidays, and periods of high enquiry volume.

Our Approach to Customer Service

We believe that good service begins with clear information and respectful communication.

We aim to:

  • Provide useful information about the products listed in our store.

  • Help customers understand product dimensions and compatibility details.

  • Communicate clearly about order and shipping matters.

  • Review return and refund requests fairly.

  • Respond to concerns involving damaged, defective, or incorrect products.

  • Protect customer information in accordance with applicable privacy requirements.

If something about your order does not go as expected, please contact us so that we can review the matter and discuss the available options.

Thank you for choosing PureStorageStudio. We appreciate your support and look forward to helping you create a more comfortable and organized driving experience.

PureStorageStudio – Customer Support
V AND G WORKS LLC
Attention: SYLVIA DIANE BEAM
4481 SW 164th Path, Miami, FL 33185, USA
Email: [email protected]
Website: https://www.purestoragestudio.com